Business Problem

• Needed real-time, bi-directional integration between CRM (salesforce.com) and ERP (Oracle EBS)
  • Needed to increase SFDC sales adoption with order and case information
  • Needed to integrate customer and product information
• Other integration needs included pricing/discounts and forecasting info

Competing Technologies

• Custom code: not scalable, too resource intensive

Solution

• Cast Iron selected: real-time, bi-directional integration between CRM (salesforce.com) and ERP (Oracle EBS)
• Future application integration plans: BigMachines, Right90, legacy applications

Results

• Project delivered in days
• 100% configuration-based, no coding